Privacy policy

1. Information We Collect

We may collect the following types of information:
Personal Information

Health-Related Information

If you choose to provide information through consultations, questionnaires, or customer support inquiries, we may collect limited health and wellness information relevant to Ayurvedic recommendations or services.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Access
Referral URLs
Cookies and Similar Tracking Technologies

2. How We Use Your Information

We may use your information to:

Process and fulfill orders.
Deliver products and services.
Manage your account.
Respond to inquiries and customer support requests.
Provide Ayurvedic consultation services (where applicable).
Improve our website, products, and services.
Send order confirmations, shipping updates, and service-related communications.
Send promotional offers, newsletters, and marketing communications (with your consent where required).
Detect fraud, unauthorized transactions, and security issues.
Comply with legal obligations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website functionality.
Remember user preferences.
Analyze website traffic and performance.
Improve user experience.
Deliver relevant marketing content.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Service Providers

Trusted third-party providers who assist with:

Payment processing
Shipping and delivery
Website hosting
Analytics
Customer support
Email communications
Legal Requirements

We may disclose information when required by law, regulation, legal process, or government request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business transaction.

5. Payment Security

Payments made through our website are processed by secure third-party payment gateways. DEEVYA AYURVEDA does not store complete credit card, debit card, or banking information on its servers.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide services.
Fulfill legal and regulatory obligations.
Resolve disputes.
Enforce agreements.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.